Is QuenchTec Down? QuenchTec status is operational
Stats for QuenchTec official incidents in the last 30 days
Number of Incidents
0 outages
Since last incident
82 days
Users reports for QuenchTec in the last 12 hours
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Stay on top of QuenchTec's current and past outages
QuenchTec outages in the last 30 days per day
Major · 3 months ago · lasted 3 days
Completes not registering on surveys
We are experiencing an issue with the inverter on survey design. The inverter is not working correctly and we have several thousand completes in the queue to be inverted. This means quotas are currently not updating and users won't be able to see completed data right now. However, the data is there and will NOT be lost, it is delayed to be registered(made complete). It would be a good practice to pause fieldwork on those surveys to make sure you don't over quota.
Minor · 8 months ago · lasted about 4 hours
Our cloud service provider is facing issues with connectivity which affects accessibility across all services. We are in contact with them and are waiting for more information regarding this outage. We'll post updates as we receive them.
Minor · about 1 year ago · lasted about 4 hours
We are currently experience issues with Data Collection. Team is investigating the situation and we will update you continuously.
Minor · almost 2 years ago · lasted 4 months
Some clients might experience issues with importing and exporting datasets and processing emails. We are investigsting the root cause.
Minor · about 3 years ago · lasted over 1 year
We are currently investigating an issue with data collection
Minor · over 3 years ago · lasted almost 2 years
Validation and sampling issues
We are currently investigating an issue with Survey Design questionnaire validation and Panel management sample generation. Our ops team is working to resolve the issue.
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