RedShelf Status

Check if RedShelf is down, recent outages, user-reported issues, and outages map.

Is RedShelf down right now?

RedShelf is working normally

Last checked from RedShelf's status page a few minutes ago

RedShelf not working today?

 

RedShelf outages and problems reported today

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Recent RedShelf Outages and Downtime History

IsDown has tracked 46 incidents since started monitoring RedShelf status in February 2021. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Status Incident Duration
Aug 15, 2025
04:02 PM EDT
Major White Label Connectivity Issues 35 minutes
Dec 05, 2024
02:39 PM EST
Minor eReader Interruption about 1 hour
May 24, 2024
11:32 AM EDT
Major RedShelf Site Interruption about 2 hours
Oct 25, 2023
08:45 PM EDT
Never Acknowledged Possible Outage Indicated by User Reports 31 minutes
Sep 17, 2023
12:36 AM EDT
Never Acknowledged Possible Outage Indicated by User Reports 33 minutes
Sep 04, 2023
06:13 PM EDT
Major RedShelf Interruption 19 minutes
Jun 16, 2023
11:35 AM EDT
Major RedShelf Site Interuption about 2 hours
Apr 26, 2023
10:36 AM EDT
Major eReader Degraded Performance about 4 hours
Jan 17, 2023
12:55 PM EST
Minor eReader Degraded Performance about 1 hour
Dec 04, 2022
06:12 PM EST
Major eReader Interruption about 23 hours

RedShelf problems reported by users

  • Matt

    Keep getting application errors.

  • Giselle

    I have been trying to read my book since last week, and it keeps saying "service worker error"

  • Luana

    Ereader has completely been stripped- will not load images or primary sources for historical textbook. Converted into a plain text file.

  • Marissa

    Trying to read my book and it says service worker error

  • Jeff

    App on iPad does not open books. It just goes to a white screen and has no functionality. I need to close the app completely to get back to my bookshelf.

  • Miranda

    I get booted from my book seconds into accessing and shown “Application Error.”

  • Jessica

    constantly stops working saying application error paid for 2 books I cannot properly access what garbage

  • Jackson

    "Bad Gateway" host error.

  • MICHELE

    Bad gateway Error code 502

  • Liora

    it says something about a 502 gate way idk it shows a white screen and then when i tried to go on seperatley it said bad gate way.

  • Ari

    It says bad gateway 502 redshelf.com host error please help I have an essay due soon

  • Lisa

    Page doesn't load after accessing ebook

  • Jennifer

    Website is down! "Service worker error"

  • Luis

    Not able to read the books. Reader not working.

  • Lupita

    My screen says "Service worker error"

  • Guerin

    When I click on the Psychology book to read it goes to a blank screen and the book won't come up

  • Wouter

    it says: Our system is temporarily unavailable.

  • Abby

    My textbook isn't loading.

  • MaryKate

    I have three books on RedShelf and every one says "System Worker Error" when I try and read them.

  • Bethzy

    It says server worker error and won't load

  • Hannah

    It keeps saying "service worker down" when I click on my ebook.

  • Fatima

    My textbooks wont load. It just shows as a white page.

  • Andrey

    I can’t access my textbooks

  • Haley

    The page keeps refreshing on it's own

  • Logan

    When I open my textbook it says "service worker error"

  • Isabella

    it says service worker error

  • Thomas

    It says your system is temporarily unavailable.

  • Victoria

    Server worker error for one of my textbooks.

  • John

    Text books read, "service worker error", whenever opening them.

  • Rahmana

    Said sorry unavailable. Trying to download intro to computer networks and data design

  • Campbell

    I am attempting to open “Single Variable Calculus” book, and it says service worker error. I have waited two hours now.

  • madeline

    Service worker error is showing up I can not access the textbook

  • B

    unable to load ebooks!!! it's finals week!!!! website gives 500 error

  • Anthony

    This site can’t be reached brytewave.redshelf.com took too long to respond.

  • kara

    none of my books are opening to read

  • Laura

    My students are reporting slow or no loading of textbooks.

  • Gennevieve

    Textbook won't load-Service Worker Error

  • Kaylee

    when clicking on my class book the screen loads to say "service worker error".

  • Gillian

    Won’t load my book that I just bought. Service worker error

  • Desiree

    service worker error keeps reporting. no access to my book.

  • Yasmin

    Keeps saying “service worker error” whenever I open my book

  • Natalie

    It keeps reporting service worker error

  • Ca

    Cannot access document reader

  • Natalie

    It says "Application Error Oops, something went wrong. The application has encountered and error. Try going back to shelf to continue." I have gone back to shelf, I have closed the application, I have restarted my tablet. I am still encountering the same error.

  • Alyson

    I am trying to access a textbook on my laptop and it keeps saying “Service Worker Error”

  • Sarah

    service worker error message appears when I try to access my document

  • Alyssa

    I tried opening my textbook to do a reading for class, but it keeps saying service worker error. I tried refreshing and trying again in another browser, but nothing works.

  • Mel

    Can not access textbook I purchased, and website says it is down

  • Laura

    I can’t read the text book on safari or the app and I have the latest iOS software

  • Coral

    Receiving service worker error every time I go to open the text book. Nothing else shows up and I've tried logging out and logging back in, it didn't help

  • Angeles

    I can access the book online via web browser but can’t use it with their app

  • Filip

    I have bough an eBook on RedShelf and I am unable to access it. All attempts are with an application error and nothing seems to fix this issue.

  • Jeremy

    My books will not load, just the loading icon in the middle of the screen

  • Taylor

    I am getting a "Service worker error" message

  • Amelia

    It is telling me that "the system is temporarily unavailable"

  • Blair

    When I try to access my textbook I get a "Service worker error"

  • Ash

    Website

    I can open the website and get to the book I need, but the book keeps loading, quitting, loading, and so forth off and on again

  • chloe

    the website is loading and whatever, but it's not showing any text on screen

  • Jenifer

    I'm having trouble accessing my ebooks. My internet connection is stable and my device is up to date. When I try to access my ebooks the screen just loads or its a blank page.

  • Maile

    I keep receiving the service worker error for every textbook.

RedShelf status page - All services & components

Component Status
Website OK
eReader OK
Management Tools OK

Frequently Asked Questions

Is RedShelf down today?

RedShelf isn't down. You can check RedShelf status and incident details on the top of the page. IsDown continuously monitors RedShelf official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current RedShelf status?

RedShelf is currently operational. You can check RedShelf status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a RedShelf outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is RedShelf down today or just slow?

Currently there's no report of RedShelf being slow. Check on the top of the page if there are any reported problems by other users.

How are RedShelf outages detected?

IsDown monitors the RedShelf official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is RedShelf having an outage right now?

RedShelf last outage was on August 15, 2025 with the title "White Label Connectivity Issues"

RedShelf down for everyone or just me?

What is a Status Page Aggregator?

A Status Page Aggregator centralizes the status updates from multiple service providers into one dashboard, allowing you to monitor and receive alerts about outages or issues from all your critical services in one place.

How can a Status Page Aggregator benefit our business?

The Status Aggregator brings you the convenience of monitoring all your critical services in one place, eliminating the need to check the status on multiple websites. It ensures timely alerts on service disruptions, helping you quickly address issues and minimize operational impacts.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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