Check if Resideo is down, official outages, user-reported issues, and outages map.
Resideo is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Resideo status data.
IsDown has tracked 126 incidents since started monitoring Resideo status in October 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Sep 30, 2025
02:43 PM CEST
|
Major
We are currently experiencing delays and failures in email processing due to an outage affecting ...
|
about 4 hours |
Aug 21, 2025
11:32 PM CEST
|
Minor
We are observing failures and delays with status updates to Total Connect 2.0.
This can cause ...
|
about 3 hours |
Aug 18, 2025
05:41 PM CEST
|
Major
Verizon SIM provisioning is experiencing some issues. Users may experience SIM activation delays,...
|
about 23 hours |
Aug 15, 2025
05:53 PM CEST
|
Major
AT&T and Verizon are experiencing service outages. We are in contact with the carrier and will co...
|
19 days |
Aug 12, 2025
05:19 PM CEST
|
Minor
We are investigating an issue with user synchronization in the Total Connect 2.0 application. Use...
|
9 days |
Aug 11, 2025
08:42 PM CEST
|
Minor
AT&T SIM provisioning is experiencing some issues. Users may experience SIM activation delays, bu...
|
about 1 hour |
Aug 07, 2025
11:39 PM CEST
|
Minor
Some users are reporting weather services are not updating to Pro, Tux, and Lyric security panels...
|
about 6 hours |
Jul 29, 2025
08:31 AM CEST
|
Minor
The app has an upcoming maintenance scheduled. During the maintenance window, please be advised t...
|
27 minutes |
Jul 19, 2025
04:55 AM CEST
|
Minor
We are aware some WLD and VX series device users may experience intermittent issues with push not...
|
about 11 hours |
Jul 15, 2025
06:57 PM CEST
|
Major
We are investigating an impact to email and text delivery from Total Connect 2.0. This can impact...
|
about 4 hours |
Resido unable to log out in and app shows oops something went wrong.
Thermostat connectivity issue.
Thermostat connectivity issue.
Phil - Resideo app is not working, at first the screen showed up but stopped there. Now it's asking me to log in and my log in isn't working..
Yoshie - When I open resideo app, it says resideo service is unavailable..
Rod - All 3 smoke alarms have gone off line.
Travis - The app isn't recognizing my thermostat. It's been messing up for at least three days..
Debra - When I try to open the app, it’s blank. .
Kristin - Unable to connect to the Residio cloud is the error I'm getting. Thermostat works fine and connected to wifi.
George - App is showing fetching device and spinning .
John - Resideo service is temporarily unavailable.
Anthony - App is saying it's unavailable .
Mitchell - The app is asking if I want to add a device. I have 2 thermostats already connected..
Amy - My app is not working. Shows no device. .
Veste - my thermostat disappeared from the Resideo app.
Joe - App don’t show my thermostat anymore .
Grace - Reflecting that I do not have the mobile app active on my phone when I had it installed earlier. I attempted to install it again, but it still will not stay active.
Mare - We were out of town for a week. When we got home yesterday the app was not working at all. I have an iPhone running iOS 18.5. When I tried to start the app it flashes the normal start photo for a split second then the screen goes blank. I deleted the app and reloaded it and it is exactly the same. .
Jason - The app is not letting me login.
Dave - Not able to to control thermostat. Wi-Fi is up.
Greg - iOS app not letting me login.
John - Can’t log on. Says server problems .
Ryan - App not logging in, system down, thermostat working. Was trying to change my schedule..
Michael - Says service not available .
Daniel - Getting an error after even after entering correct pin number and can’t log back in after reinstalling app..
Migma - Unable to login. Cannot connect with the server..
John - Resideo does not connect to server.
Richard - Unable to log in on the Resideo app it says unable to connect to the server .
Jeff - Resides thermostats not able to communicate .
Helen - Can't log in. Won't recognize passcode.
Resideo provides smart home solutions, including applications and web portals for remote management of heating, cooling, and security systems.
Monitoring Resideo since October 2022
Tracking 4 Resideo services and regions
30 incidents in 2025
Resideo isn't down. You can check Resideo status and incident details on the top of the page. IsDown continuously monitors Resideo official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Resideo is currently operational. You can check Resideo status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Resideo being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Resideo official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Resideo last outage was on September 30, 2025 with the title "Service Notification: Email Delivery Disruption"
IsDown and DownDetector help users determine if Resideo is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Resideo's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
Compared to Resideo's official status page IsDown offers way more control and visibility over what's going on.
We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.
We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.
Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.