Check if RetailOps is down, official outages, user-reported issues, and outages map.
RetailOps is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 17 incidents since started monitoring RetailOps status in November 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official RetailOps outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
May 22, 2023
07:39 PM PDT
|
Major
We are currently investigating this issue.
|
Ongoing |
|
Mar 23, 2022
10:14 AM PDT
|
Major
The issue has been identified and a fix is being implemented.
|
Ongoing |
|
Jan 11, 2022
03:05 PM PST
|
Minor
The Shopify API is currently down and we are unable to successfully make requests to execute acti...
|
Ongoing |
|
Dec 14, 2021
08:15 AM PST
|
Major
We are currently investigating this issue.
|
Ongoing |
|
Jun 23, 2021
11:52 AM PDT
|
Minor
We have identified the issue and are working on a resolution.
|
Ongoing |
|
Nov 27, 2019
12:47 PM PST
|
Minor
We are aware of and are currently working on resolving a minor background queue processing issue ...
|
Ongoing |
|
Oct 30, 2019
03:07 PM PDT
|
Minor
RetailOps is performing some infrastructure maintenance. You may see downtime for the next 5-10 m...
|
Ongoing |
|
Oct 25, 2019
09:45 AM PDT
|
Minor
RetailOps is aware the reporting system is having some intermittent technical difficulties. We ar...
|
Ongoing |
|
Sep 19, 2019
11:04 AM PDT
|
Minor
RetailOps has identified an error being produced during a limited number of API calls with Channe...
|
Ongoing |
|
Jul 23, 2019
08:42 AM PDT
|
Major
RetailOps is aware of an issue that is preventing users from logging in. We are currently investi...
|
Ongoing |
See what users are saying about RetailOps issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
No comments yet
| Component | Status |
|---|---|
| Google Cloud Platform Google Cloud Networking | OK |
| Google Cloud Platform Google Compute Engine | OK |
| Label Processors | OK |
| Login Services | OK |
| Media Services | OK |
| RetailOps Core API | OK |
| Search services | OK |
| Ship Sessions | OK |
| Shopify Admin | OK |
| Shopify API & Mobile | OK |
RetailOps is a comprehensive retail management platform that integrates services like inventory management, order fulfillment, and analytics with extensive API support for customization.
Monitoring RetailOps since November 2023
Tracking 10 RetailOps services and regions
0 incidents in 2025
IsDown is a status page aggregator that monitors if RetailOps and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when RetailOps, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of RetailOps (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of RetailOps's 10 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from RetailOps and other services.
IsDown checks RetailOps official status page for major/minor outages or downtimes. A major outage is when RetailOps experiences a critical issue that severely affects one or more services/regions. A minor incident is when RetailOps experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a RetailOps outage, we send you an alert and update your dashboard and status page.
RetailOps and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in RetailOps status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
RetailOps publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors RetailOps and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor RetailOps but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from RetailOps and other services.
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IsDown integrates with 20+ tools. Connect the status of RetailOps and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is RetailOps down?'
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While Downdetector relies on user-submitted reports to detect RetailOps outages, IsDown monitors RetailOps's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official RetailOps status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including RetailOps in a single dashboard. | ||
| Instant RetailOps outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of RetailOps official status and user-reported issues. | ||
| Maintenance feed for RetailOps | ||
| Granular alerts filtering by RetailOps components and regions. |
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RetailOps isn't down. You can check RetailOps status and incident details on the top of the page. IsDown continuously monitors RetailOps official status page every few minutes. In the last 24 hours, there were 0 outages reported.
RetailOps is currently operational. You can check RetailOps status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of RetailOps being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the RetailOps official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
RetailOps last outage was on December 11, 2018 with the title ""Report execution failed" error"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor RetailOps and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if RetailOps is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about RetailOps's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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