Number of Incidents
13 outages
Since last incident
3 days
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Major · 3 days ago · lasted about 1 hour
Hi there! Our team is aware of the errors users are seeing when trying to create labels with Royal Mail and DHL Express. We are investigating this currently and will update this page when more information becomes available. Thank you!
Major · 5 days ago · lasted 2 days
ShipStation is currently experiencing performance-related issues that may be causing issues importing order CSV's. We are aware of the impact this has on you, and we are working to identify the issue! We will provide frequent updates on our progress. Thank you for your continued patience, and check back soon!
Major · 11 days ago · lasted about 3 hours
Carrier and Preset performance issues
Hi there! We are aware of the errors being produced when using the ShipStation carriers and applying presets to orders. We are working to identify the issue! We will provide frequent updates on our progress. Thank you for your continued patience, and check back soon!
Major · 12 days ago · lasted about 21 hours
We are receiving reports of Amazon Store connection issues. Our team is investigating further on the source of this issue and a resolution. As soon as we have any updates we will share them here. Thank you for your patience!
Major · 15 days ago · lasted about 1 hour
Hi there! Our team is aware of the current issue that is impacting merchants' ability to create Evri wallet and bring your own account labels due to the error "Authorization for this request was denied by the module". We are currently investigating this issue and working on a resolution. As soon as we have any updates we will share them here. Thank you for your patience!
Major · 17 days ago · lasted about 2 hours
Hey there! Our team is aware of the current issue that is impacting merchants' ability to create UPS labels due to the error "Invalid Authentication Information". We are currently investigating this issue and working on a resolution. As soon as we have any updates we will share them here. Thank you for your patience!
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