Is ShipStation Down? ShipStation status is operational

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Stats for ShipStation official incidents in the last 30 days

Number of Incidents

13 outages

Since last incident

3 days

Users reports for ShipStation in the last 12 hours

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Stay on top of ShipStation's current and past outages

ShipStation outages in the last 30 days per day

Major · 3 days ago · lasted about 1 hour

Label creation errors

Hi there! Our team is aware of the errors users are seeing when trying to create labels with Royal Mail and DHL Express. We are investigating this currently and will update this page when more information becomes available. Thank you!

Major · 5 days ago · lasted 2 days

CSV import issues

ShipStation is currently experiencing performance-related issues that may be causing issues importing order CSV's. We are aware of the impact this has on you, and we are working to identify the issue! We will provide frequent updates on our progress. Thank you for your continued patience, and check back soon!

Major · 11 days ago · lasted about 3 hours

Carrier and Preset performance issues

Hi there! We are aware of the errors being produced when using the ShipStation carriers and applying presets to orders. We are working to identify the issue! We will provide frequent updates on our progress. Thank you for your continued patience, and check back soon!

Major · 12 days ago · lasted about 21 hours

Amazon Store Connection Issue

We are receiving reports of Amazon Store connection issues. Our team is investigating further on the source of this issue and a resolution. As soon as we have any updates we will share them here. Thank you for your patience!

Major · 15 days ago · lasted about 1 hour

Evri UK

Hi there! Our team is aware of the current issue that is impacting merchants' ability to create Evri wallet and bring your own account labels due to the error "Authorization for this request was denied by the module". We are currently investigating this issue and working on a resolution. As soon as we have any updates we will share them here. Thank you for your patience!

Major · 17 days ago · lasted about 2 hours

Errors creating UPS labels

Hey there! Our team is aware of the current issue that is impacting merchants' ability to create UPS labels due to the error "Invalid Authentication Information". We are currently investigating this issue and working on a resolution. As soon as we have any updates we will share them here. Thank you for your patience!

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Frequently Asked Questions

Is ShipStation down right now? What is ShipStation current status?
ShipStation seems to be up and running. We've updated the status 4 minutes ago.
Was ShipStation down today?
ShipStation is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with ShipStation, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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