Is ShipStation Down?

ShipStation Status is Up and Running

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Started 3 days ago

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ShipStation Latest Stats, Incidents, and Reports

2
Incidents in the last 7 days
5
Incidents in the last 30 days
Reports in the last 12 hours
3
days since last incident

Minor Incident USPS Compliance Requirements

USPS has made new requirements for international shipments effective immediately. To ensure that you do not encounter an error when creating an international label, and that your packages are not returned by USPS and properly delivered to its intended destination, please make sure of the following: -Recipient name is at minimum a first + last name or company name -All fields have at minimum 2 characters -Customs Description has 2 or more characters -Customs Description is not set as “NA” or “N/A” -All ship from/return address fields are properly filled out

3 days ago

Resolved Minor Issues with Stamps label creation

We are currently investigating an issue where some users are receiving a 'full name' error in regards to Stamps label creation. We will update here as soon as new information is available. Thank you for your patience.

3 days ago

Resolved Minor Log in

We are currently investigating reports of being unable to login.

15 days ago

Resolved Minor Walmart Order Imports

We are currently monitoring and investigating technical issues affecting Walmart imports for some users. We will provide updates as they become available. Thank you for your patience!

22 days ago

Resolved Minor Login Issues

We are currently investigating an issue affecting some users ability to login to ShipStation.

29 days ago

ShipStation Components Status

Why IsDown is for you!

No more running around to find the problem. Your team on top of the problems!

All your services status in one place

Check the status of all your services in one place. No more going to each one of the status pages and manage it one by one.

Real-time notifications on incidents

We monitor 24/7 and will warn when something happens. No more wasting time looking for why something doesn't work.

Notifications in your favorite channel

You can easily get notifications in your email, Slack, or Discord.

Monitor scheduled maintenances

Never be caught off guard again, with unexpected maintenance from your services. Access to a feed of the next scheduled maintenances.

Set notification level by service

Set up what notifications you want to get by service. You can choose to receive notifications for all the incidents, only for critical ones, or just have them in the dashboard.

Integrate with your existing workflows

Easily integrate the notifications in your processes with Zapier or Webhooks.

Get a Weekly Digest

Every monday get a weekly digest of what happened in the previous week and the schedule maintenances for the next.

Get notifications for only specific components

Filter the notifications by components of a service. You can choose to receive notifications when it's affecting only a specific component

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Frequently Asked Questions

Is ShipStation down today?
ShipStation seems to be up and running. We've updated the status 8 minutes ago.
I'm having issues with ShipStation, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when ShipStation is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when ShipStation has issues.
Why use IsDown?
We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
We are missing some important service?
Contact us, and we'll add it ASAP.

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