Is Shopify Down? Shopify status is operational

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Stats for Shopify official incidents in the last 30 days

Number of Incidents

15 outages

Since last incident

2 days

Users reports for Shopify in the last 12 hours

The Status Page Aggregator that simplifies IT monitoring

Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Shopify.

Stay on top of Shopify's current and past outages

Shopify outages in the last 30 days per day

Minor · 2 days ago · lasted 36 minutes

Apps not installing to some shops

Some users are currently unable to install apps from the Shopify App Store. We are investigating the issue and will keep you updated.

Minor · 5 days ago · lasted 38 minutes

Customers may encounter error messages when attempting to checkout

Some customers may be encountering an error when attempting to complete their checkout through Shopify Payments with Multi-currency.

Minor · 8 days ago · lasted about 1 hour

Some Users unable to access Live Chats

Some users are encountering errors when attempting to access Live Chats. We are investigating and will keep you updated.

Minor · 9 days ago · lasted 28 minutes

PINs to contact Support temporarily unavailable

Our personal identification numbers, used to contact Support, are currently unavailable due to a technical issue. We are investigating and will keep you updated.

Minor · 9 days ago · lasted about 1 hour

Admin not loading correctly for some stores

Some merchants and partners are currently seeing invalid permission errors in their Shopify admins. We are investigating and will keep you updated.

Minor · 13 days ago · lasted about 4 hours

Chat support intermittent issues

Some merchants are having trouble connecting with our chat support. We are currently investigating the issue and will keep you updated. You can visit to access our Help documentation.

What customers say about IsDown

“If you are in SRE, IT, or Security and work in an environment with a lot of SaaS (which, let's face it, is all of them) - IsDown is your new best friend. Helpfully aggregates various Statuspages from services into a very clear dashboard. Worth every penny.”

Mike Sheward
Head of Security

“Your support is one of the best I have ever worked with. Thanks for having a great product AND great support.”

Eric Peterson

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Frequently Asked Questions

Is Shopify down right now? What is Shopify current status?
Shopify seems to be up and running. We've updated the status 2 minutes ago.
Was Shopify down today?
Shopify is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Shopify, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with Shopify and need support?
How can I monitor Shopify outages?
Why use IsDown instead of Shopify status page?
IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled. Check more details in here.
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