Is Shopify Down? Shopify status is operational
Stats for Shopify official incidents in the last 30 days
Number of Incidents
15 outages
Since last incident
2 days
Users reports for Shopify in the last 12 hours
The Status Page Aggregator that simplifies IT monitoring
Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Shopify.
Stay on top of Shopify's current and past outages
Shopify outages in the last 30 days per day
Minor · 2 days ago · lasted 36 minutes
Apps not installing to some shops
Some users are currently unable to install apps from the Shopify App Store. We are investigating the issue and will keep you updated.
Minor · 5 days ago · lasted 38 minutes
Customers may encounter error messages when attempting to checkout
Some customers may be encountering an error when attempting to complete their checkout through Shopify Payments with Multi-currency.
Minor · 8 days ago · lasted about 1 hour
Some Users unable to access Live Chats
Some users are encountering errors when attempting to access Live Chats. We are investigating and will keep you updated.
Minor · 9 days ago · lasted 28 minutes
PINs to contact Support temporarily unavailable
Our personal identification numbers, used to contact Support, are currently unavailable due to a technical issue. We are investigating and will keep you updated.
Minor · 9 days ago · lasted about 1 hour
Admin not loading correctly for some stores
Some merchants and partners are currently seeing invalid permission errors in their Shopify admins. We are investigating and will keep you updated.
Minor · 13 days ago · lasted about 4 hours
Chat support intermittent issues
Some merchants are having trouble connecting with our chat support. We are currently investigating the issue and will keep you updated. You can visit https://help.shopify.com/ to access our Help documentation.
What customers say about IsDown
“If you are in SRE, IT, or Security and work in an environment with a lot of SaaS (which, let's face it, is all of them) - IsDown is your new best friend. Helpfully aggregates various Statuspages from services into a very clear dashboard. Worth every penny.”
“Your support is one of the best I have ever worked with. Thanks for having a great product AND great support.”
Get Shopify outage notifications where you need it the most
The data and notifications you need, in the tools you already use.
For everyone that relies on cloud services
SaaS rules the world, and all teams depend on them to do their most productive work. IsDown helps you monitor all your cloud services, so you can focus on what matters.
IT Teams / Support Teams
- One place to monitor everything
- Reduce alert fatigue
- Reduce number of support tickets
- Works with your existing tools
Agencies / MSPs
- Monitor all your clients infra
- Prevent client downtime
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- Know before your client does
Education
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- Monitor everything in one place
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- Real-time Status Page
Frequently Asked Questions
- Is Shopify down right now? What is Shopify current status?
- Shopify seems to be up and running. We've updated the status 2 minutes ago.
- Was Shopify down today?
- Shopify is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with Shopify, but the status is OK. What's going on?
-
There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with Shopify and need support?
-
- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
- How can I monitor Shopify outages?
-
- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring Shopify and get alerts in real-time when Shopify has outages.
- Why use IsDown instead of Shopify status page?
- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled. Check more details in here.
- What happens when I create an IsDown account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
- How can I pay for a subscription?
- You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- Can't find a service/integration?
- Just contact us, and we'll add it ASAP.
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