Some merchants are experiencing issues with the retail barcode scanner

We are investigating issues with the retail barcode scanner's ability to scan and retrieve products. We will keep you updated as we have new information. Troubleshooting steps for the app: - Log out of the POS app - Forget the paired scanner from the iOS Bluetooth Settings Menu - Log back in to the POS app - Pair scanner If the above steps don't work, users may try: - Using the device camera to scan barcodes by tapping the barcode symbol on the POS App search bar. - Entering the barcode manually into the search bar.