Never miss when your external dependencies are down. Instant notifications when there are outages.
Resolved Minor Performance Issues: Pooled Tips and Commissions
We're currently seeing a delay of approx. 8 hours for pooled tips to appear on timecards and commissions to appear for team members. Please note that Square has successfully captured this information, and it will appear correctly after the delay or once our team has implemented a fix for the issue. Thanks for your patience as we work to resolve this issue.
Resolved Minor Performance Issues: Tip Pooling
We are receiving reports of a delay with Tip Pooling, Square sellers may see there are unattributed tips regardless of employee login status. Our team is working on a fix, and we will provide updates as we have them.
Resolved Minor Performance Issues: Card Acceptance in Great Britain
We are currently investigating issues with online payments. Our Engineering Teams are aware and are working actively towards a fix. We will update issquareup.com as more info becomes available. Thank you for your patience.
"I spend 2 hours trying to solve an issue and then realize it's due to an [EXTERNAL SERVICE] outage"
Every engineer at some point in time
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Check the status of all your services in one place. No more going to each of the status pages and managing them individually.
Notifications of incidents in real time
We monitor 24 hours a day, 7 days a week and will notify you if there is an incident. No more wasting time trying to figure out why something isn't working.
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Keep track of scheduled maintenance
Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.
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Configure which notifications you want to receive from each service. You can choose to receive notifications for all incidents, only critical incidents, or just display them on the dashboard.
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Receive a Weekly Digest
Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.
Create one profile for each of your teams. One Dashboard and specific Notifications settings for each team.
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Filter notifications by service components. You can opt to receive notifications only when a specific component is affected.
Add another dimension (external systems) to your monitoring data and complement it with the external factors. Monitor the services your company relies on for the development experience. Don't waste time looking elsewhere, when it's an external outage.
Know before your clients tell you. Anticipate possible issues and make the necessary arrangements. Understand if your business is being impacted by outages in external services.
One of your competitors is down? Maybe a good time to spread the word about your service.
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