Outage in Talkdesk

Workspace login Degraded Performance

Resolved Minor
May 31, 2022 - Started over 3 years ago - Lasted 21 minutes
Official incident page

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Outage Details

We are currently investigating a subset of customers not being able to login into Workspace, affecting only the US region. We will provide an update in 15 minutes or sooner.
Components affected
Talkdesk Studio
Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 05/31/2022 03:26PM

Mitigation measures were applied, and we are seeing improvements. At this point is possible to log in from Workspace. We will keep monitoring the situation.

IDENTIFIED over 3 years ago - at 05/31/2022 03:12PM

We are currently investigating a subset of customers not being able to login into Workspace, affecting some regions. Mitigation measures are in progress. As a workaround please change from Workspace to Callbar in order to Log in, with callbar, you can make and receive calls. We will provide an update in 15 minutes or sooner.

INVESTIGATING over 3 years ago - at 05/31/2022 03:04PM

We are currently investigating a subset of customers not being able to login into Workspace, affecting only the US region. We will provide an update in 15 minutes or sooner.

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