Outage in Talkdesk

Service Degradation

Resolved Minor
January 17, 2023 - Started over 1 year ago - Lasted 38 minutes
Official incident page

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Outage Details

We are currently investigating degraded performance affecting Live Reporting. Routing and Call controls are working as expected. Mitigation Measures are in progress. We will provide an update in 15 minutes or sooner.
Components affected
Talkdesk Live Reporting
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/17/2023 05:56PM

This incident has been resolved.

MONITORING over 1 year ago - at 01/17/2023 05:36PM

Mitigation measures were applied and we are seeing recovery. We will provide an update in 30 minutes or sooner.

IDENTIFIED over 1 year ago - at 01/17/2023 05:19PM

We are currently investigating degraded performance affecting Live Reporting. Routing and Call controls are working as expected. Mitigation Measures are in progress. We will provide an update in 15 minutes or sooner.

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