Outage in Talkdesk

Users in the US region are experiencing a intermittent 500 error in Workspace

Resolved Minor
May 05, 2023 - Started 12 months ago - Lasted 26 minutes
Official incident page

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Outage Details

We are currently experiencing an issue where some users in the US regional deployment are receiving 500 errors when navigating through the workspace apps. This error is intermittent. We are working with our engineering team to investigate the root cause. We will provide an update within 15 minutes.
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 05/05/2023 06:51PM

This incident has been resolved.

MONITORING 12 months ago - at 05/05/2023 06:43PM

At this time, we are no longer seeing a large volume of errors, and the impact seems to be mitigated. We are monitoring this behavior alongside our engineering team to understand the root cause and to prevent a reoccurrence. We will continue to monitor this for recovery.

INVESTIGATING 12 months ago - at 05/05/2023 06:27PM

We are currently experiencing an issue where some users in the US regional deployment are receiving 500 errors when navigating through the workspace apps. This error is intermittent. We are working with our engineering team to investigate the root cause. We will provide an update within 15 minutes.

Latest Talkdesk outages

Inbound and Outbound calls Degraded performance - 4 days ago
Workspace App errors in US region - about 2 months ago
Live reporting degraded performance in US region - 2 months ago
Conversation APP Degraded performance - 4 months ago
EU Region calls failing - 6 months ago

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