Minor November 10, 2023 · lasted about 2 hours
Currently one of our carriers in Europe is experiencing an incident which is causing a percentage of calls to fail. We are working together with our partner to recover the service. We will share mo...More details & updates
Minor September 29, 2023 · lasted about 1 hour
We are currently investigating the assignment system and inbound call issues in the EU regional deployment. Customers with business continuity configured are advised to enable the same. Mitigation ...More details & updates
Minor August 25, 2023 · lasted 29 minutes
We are currently investigating an issue impacting Live data freshness, there is latency in all Contact related data in the US region. This is not impacting any calls or call routing functionality, ...More details & updates
Minor August 14, 2023 · lasted about 8 hours
We are currently investigating an issue impacting Live Reporting data latency. No impact on calls, routing, or any of the critical functionality. In the meantime, the "Recent Activity Multichannel ...More details & updates
We have registered 114 issues and outages in Talkdesk since we started monitoring on April 29, 2020.
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Minor July 14, 2023 · lasted about 1 hour
We are currently experiencing an issue affecting Login in US regional deployment. We will provide an update within 15 minutes.More details & updates
Minor June 22, 2023 · lasted 24 minutes
We are currently experiencing an issue with Outbound calls in the US regional deployment. Outbound calls are successful, but only the mute and calls controls are available. Inbound calls are workin...More details & updates
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Number of Incidents
26 days ago
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