IsDown continuously monitor the official Talkdesk status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Talkdesk outages.
Number of Outages
3
Average Downtime
29 mins
Total Downtime
88 mins
Since last incident
10 days
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Minor · 9 days ago · lasted about 1 hour
We are currently investigating issues opening Conversation APP and Callbar. This is currently affecting all regions. Routing and call controls are working as expected. We will provide an update in 15 minutes or sooner.
Minor · 22 days ago · lasted 11 minutes
We are seeing an increase in error rates and a reoccurrence of 500 errors. We are investigating these error rate spikes with our engineering team. We will provide an update within 15 minutes.
Minor · 22 days ago · lasted 26 minutes
We are currently experiencing an issue where some users in the US regional deployment are receiving 500 errors when navigating through the workspace apps. This error is intermittent. We are working with our engineering team to investigate the root cause. We will provide an update within 15 minutes.
Major · about 1 month ago · lasted about 1 hour
We are aware of a problem right now affecting some customers' ability to access Talkdesk Conversation app. Our engineering team is investigating the root cause. We will provide another update ASAP.
Minor · 2 months ago · lasted about 3 hours
We are currently investigating a subset of calls not being delivered to available agents. This is currently affecting US and EU regions. At this time, we are investigating the cause of this issue. We will provide an update in 15 minutes or sooner.
Minor · 3 months ago · lasted about 4 hours
We are currently investigating delays in reporting in specific Live widgets that use Voice Contact data. Routing and Calls are working as expected with NO impact. This is in the US region only. No Impact in EMEA, CA regions. At this time, we are investigating the cause of this issue. We will provide an update in 15 minutes or sooner.
Minor · 3 months ago · lasted about 1 hour
We are currently investigating degraded performance affecting Chats, SMS and Email in Conversations. This is impacting the US region. Routing and Calls are working as expected. At this time, we are investigating the cause of this issue. We will provide an update in 15 minutes or sooner.
Minor · 4 months ago · lasted 40 minutes
We are experiencing service degradation on routing services. We will provide an update in 15 minutes or sooner.
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