Is Thanx Down?

Thanx status is operational

Are you having problems?

Users are not reporting problems in Thanx

Never miss outages in Thanx and any third-party dependency

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Thanx problems reported by users

This chart provides user-reported problems for Thanx in the last 12 hours. It's a collection of user reports from different sources.

Latest Thanx Outages

We continuously monitor the official Thanx status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Thanx outages and possible affected you.

0 Outages in the last 7 days
4 Outages in the last 30 days
11 Days since last incident

Minor Resolved · 11 days ago · lasted about 22 hours

{"en":"Merchant dashboard reporting data not refreshing"}

{"en":"Our data syncing has resumed. We are working closely with our data provider Fivetran to understand root cause."}

Minor Resolved · 26 days ago · lasted about 7 hours

{"en":"Downstream email provider incident"}

{"en":"A downstream email provider is experiencing an outage. This is impacting non-critical email sends, though campaign and authentication emails are not impacted. We are actively investigating ways to mitigate this situation and will provide an update as we have more details."}

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Minor Resolved · 28 days ago · lasted about 6 hours

Scheduled database maintenance

{"en":"Scheduled database maintenance will be occurring during this time. There should be minimal consumer impact, though performance of some requests may be reduced during this maintenance period."}

Minor Resolved · about 1 month ago · lasted 1 day

{"en":"Degraded ordering functionality due to downstream provider incident"}

{"en":"A downstream system provider responsible for vaulting payment info is experiencing platform issues. As a result, users may be experiencing errors when they attempt to place orders using Thanx ordering experiences. See for more details. We'll monitor the situation and post an update as soon as we have more information."}

Minor Resolved · about 2 months ago · lasted about 6 hours

Database maintenance

{"en":"During this time, there will be planned database maintenance that may cause platform latency. This maintenance is expected to not last more than one hour."}

Minor Resolved · about 2 months ago · lasted about 22 hours

{"en":"Reporting data not refreshing"}

{"en":"Reporting latency is nearing full recovery. We expect reporting to be fully restored in the next few hours. We will continue to closely monitor the situation and will provide updates when we have any additional details."}

Minor Resolved · 2 months ago · lasted about 6 hours

{"en":"Degraded performance of our merchant reporting"}

{"en":"Our data provider Snowflake is experiencing an incident that is impacting our ability to refresh our report data. See more here\n\nWe will continue to monitor closely"}

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Frequently Asked Questions

Is Thanx down right now? What is Thanx current status?
Thanx seems to be up and running. We've updated the status 1 minute ago.
Was Thanx down today?
Thanx is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Thanx, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with Thanx and need support?
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