Number of Incidents
0 outages
Since last incident
54 days
Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Thanx.
Minor · about 2 months ago · lasted 33 minutes
AWS is experiencing an outage and we are investigating its impact
Minor · 3 months ago · lasted about 3 hours
We have identified the cause and implemented a solution. This issue should be resolved shortly. We will continue to monitor it.
Minor · 3 months ago · lasted 38 minutes
Merchant dashboard reporting delays
We've identified the cause of the delay and are rolling out a fix
Minor · 3 months ago · lasted about 19 hours
American Express Card Enrollment Incident
Amex is reporting that their intermittent API failures have been resolved. We are monitoring the situation.
Minor · 3 months ago · lasted about 3 hours
Major AWS outage — investigating platform impact
We are starting to see signs of recovery with AWS recovering from outages. We will continue to post updates as we approach resolution.
Minor · 6 months ago · lasted about 6 hours
We have restored our points granting and working on retroactively granting points to customers that were impacted. We are also hardening our points granting process to insulate against similar disruptions in the future
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