Is ThreatX Down?

ThreatX status is operational

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IsDown continuously monitor the official ThreatX status page for ongoing outages. Check the stats for the latest 30 days and a list of the last ThreatX outages.

Stats for ThreatX outages in the last 30 days

Number of Outages

0

Average Downtime

0 mins

Total Downtime

0 mins

Since last incident

174 days

Users reports for ThreatX in the last 12 hours

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Get access to historical data and ThreatX's lastest outages

Minor · 6 months ago · lasted about 2 hours

ThreatX Dashboard web application degraded performance

ThreatX Engineering is investigating degraded performance in the ThreatX Dashboard web application. We will post updates as we learn more about the extent of the impact.

Minor · 7 months ago · lasted about 3 hours

ThreatX Dashboard web application repair planned for October 27, 2022

ThreatX Engineering has identified a regression in the ThreatX Dashboard web application preventing a subset of SSO tenant accounts from logging in. ThreatX Engineering is planning on resolving the issue by executing a release of the ThreatX Dashboard on October 27, 2022, most likely in the hours between 16:30 and 20:30 UTC. Users may see intermittent page load errors during the time of release, which should be resolved by reloading the page.

Major · 8 months ago · lasted 42 minutes

Dashboard web application inaccessible

ThreatX Engineering has received reports that the ThreatX Dashboard web application is inaccessible and timing out during attempts to login. Engineering has verified the reports and is investigating the problem to determine cause and next steps. At this time we do not have any reason to believe that ThreatX Protection services are negatively impacted in any way.

Minor · 8 months ago · lasted about 4 hours

Degraded performance on Dashboard page

ThreatX engineering is investigating an issue in which the Dashboard page is suffering from degraded performance. Preliminary investigations appear to show recent data displayed in the Dashboard is missing or incomplete. As a workaround, customers may use the Explorer or Live View pages until the incident is resolved. This issue in the Dashboard page does not appear to have any impact on ThreatX protection services.

Minor · 10 months ago · lasted about 2 hours

Partial outage in US-east-2 availability zone

ThreatX on call staff are investigating a partial outage in the US-east-2 availability zone. This outage potentially affects customers with sensors deployed in the AWS us-east-2 availability zone, as well as customers with ThreatX accounts in the ThreatX us-east-2a availability zone. ThreatX staff is actively investigating and will update with more information as it becomes available.

Maintenance · 11 months ago · lasted 22 minutes

Dashboard web application inaccessible

The service powering the ThreatX Dashboard web application is currently unavailable. This incident is most likely related to the ongoing maintenance being performed but was not explicitly planned as part of the maintenance effort. ThreatX engineering is investigating the outage. At this time we do not believe any customer traffic is affected. We will update as soon as we know more details.

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Minor · 12 months ago · lasted 2 minutes

Planned DB Upgrade 6/20/22

On the evening of Monday June 20th, beginning around 21:00 MDT we will be performing upgrades on our DB servers. While we do not anticipate any down time, customers could see some slight increases to latency. We are allotting 3 hours for this process to take place but will likely complete sooner. We will update the status page once the maintenance is complete.

Minor · about 1 year ago · lasted 21 days

Hosted WAF DNS Outage

We discovered an issue with our hosting provider DNS services that are preventing some sensors from forwarding traffic. Our engineers are investigating the issue.

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Frequently Asked Questions

Is ThreatX down right now? What is ThreatX current status?
ThreatX seems to be up and running. We've updated the status 6 minutes ago.
Was ThreatX down today?
ThreatX is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with ThreatX, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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