Outage in TokBox

Issue In Uploading Archives

Resolved Minor
June 30, 2022 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are observing delays in uploading some archives to customers' storage buckets starting June 30 at 12:48 UTC. We are investigating to understand the full impact of the issue. We aim to provide an update on our investigation soon. If you have any questions in the meanwhile, please contact support@api.vonage.com.
Components affected
TokBox Enterprise Archiving TokBox Standard Archiving
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 06/30/2022 08:06PM

We have implemented a fix for the uploading archives issue.

We will continue to monitor the service during the next few hours and post updates should anything change.

INVESTIGATING almost 2 years ago - at 06/30/2022 07:03PM

We are observing delays in uploading some archives to customers' storage buckets starting June 30 at 12:48 UTC.
We are investigating to understand the full impact of the issue. We aim to provide an update on our investigation soon.
If you have any questions in the meanwhile, please contact support@api.vonage.com.

Latest TokBox outages

NEW VONAGE API STATUS PAGE - almost 2 years ago
Potential issue in our Video platform - almost 2 years ago
Issue with Archiving Service - almost 2 years ago
Some Archives Uploading Delayed - almost 2 years ago
Issue with Video API services - almost 2 years ago

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