Minor October 24, 2023 · lasted 36 minutes
Currently we are experiencing an issue where new leads are not routing through the dialer via Advanced Lead Management to available agents. We are working on resolving this as soon as possible and ...More details & updates
Minor September 08, 2023 · lasted 5 days
Total Expert is in the process of investigating an issue with creating and updating leads and contacts.More details & updates
Minor August 24, 2023 · lasted about 21 hours
We are currently experiencing errors when users are attempting to generate a PDF of a published print template. The system returns a 500 error and the PDF is not generated. We are working on resolv...More details & updates
Minor August 15, 2023 · lasted about 8 hours
We have identified a problem with our email sending system that is delaying the delivery of emails. Emails began being delayed between approximately 10:42 AM CT and 2:42 PM CT. We're actively worki...More details & updates
We have registered 40 issues and outages in Total Expert since we started monitoring on January 18, 2023.
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Minor August 10, 2023 · lasted about 22 hours
Currently we are experiencing an issue where all Lead Parse emails are not being parsed into new leads in the platform. We are working on this issue and will update the status as new information is...More details & updates
Minor August 01, 2023 · lasted about 2 hours
The customer preference center is currently unable to update email subscription preferences. This applies to all emails sent from all orgs.More details & updates
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Number of Incidents
36 days ago
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