Check the stats and details of the latest Truphone outages and issues
Minor Resolved · 11 days ago · lasted about 7 hours
We are investigating an issue regarding email notifications sent via IoT Portal. Currently no notifications will be triggered via email while Truphone engineering teams are investigating this issue.
Minor Resolved · 14 days ago · lasted about 3 hours
We are currently experiencing connectivity service degradation. Customers might experience issues registering and with data connectivity. Our engineering teams are currently working with the responsible 3rd party.
Minor Resolved · 17 days ago · lasted about 6 hours
Truphone has detected difficulties on the RSP reports. Efforts are now being taken to correct the issue. We aim to provide a new update by the end of the day (18:00 UTC).
Minor Resolved · about 2 months ago · lasted about 6 hours
The IOT Portal is unavailable, the engineering teams have already identified the situation and are working to implement the solution.
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Minor Resolved · started about 2 months ago
Data Partial Outage - North America
We have identified an issue in the registration process that is creating dificulties while establishing Data Sessions. This situation is impacting some of our clients in North America. The Engineering teams are already evaluating the situation and working together with our partner to solve the situation.
Minor Resolved · started 3 months ago
We are currently experiencing performance issues in our IoT Portal and APIs. Users might experience delays in usage reporting, sms and on the processing of rules. The teams are already working to resolve the issue.
Minor Resolved · started 3 months ago
Service Degradation - Data Connectivity Singapore
We are experiencing Data Connectivity issues in Singapore, our engineering teams have already identified the situation, and are undertaking the necessary corrective actions.
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