Is Truphone Down?

Truphone status is operational

IsDown is monitoring Truphone's official status page in real time.

Stats for Truphone official incidents in the last 30 days

Number of Incidents

0 outages

Since last incident

98 days

Users reports for Truphone in the last 12 hours

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Monitor and keep track of Truphone's current and past outages

Minor · 3 months ago · lasted about 3 hours

IoT Portal - Degraded Performance

Truphone has identified an issue with IoT Portal SIM data session authentication. Due to this, some cards under the Suspended/Blocked state may be allowed to temporarily create new sessions as a continuity measure. Our engineering teams are currently troubleshooting this behaviour, and updates will be provided as soon as they're available.

Major · 4 months ago · lasted about 4 hours

Data Incident - Registration in South and Central America Countries

Truphone has detected a degradation in the registration success rates in the following countries in South and Central America: Peru, Colombia, Guatemala, El Salvador, Nicaragua, Honduras and Argentina. We have been working with our partners to resolve this issue as soon as possible, and updates will be provided as soon as they're available.

Minor · 4 months ago · lasted 2 days

IoT Portal - CDR Processing Delays

Truphone has identified an issue that is causing delays in processing Call Detail Records (CDR). This has a direct impact on rule processing and CDRs shown on the IoT Portal UI. We are working to reduce the delay times and updates will be provided as soon as they're available.

Minor · 4 months ago · lasted 1 day

Data Service Degradation - Singapore

Truphone has detected network registration degraded in Singapore. We're currently investigating this issue with our partners and will provide updates as soon as they are available.

Minor · 5 months ago · lasted about 9 hours

Network Incident - Service Degradation

Truphone detected and mitigated a network issue that occurred between 6.48 UTC and 8.28 UTC. This issue is now resolved and affected all services from Truphone during the period, and we are currently monitoring the situation to guarantee the stability of all services.

Major · 5 months ago · lasted about 2 hours

IoT Portal - Unavailable

Truphone's Iot Portal is currently unavailable. Our engineering teams are investigating the issue. Updates will be provided as soon as possible.

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Frequently Asked Questions

Is Truphone down right now? What is Truphone current status?
Truphone seems to be up and running. We've updated the status 3 months ago.
Was Truphone down today?
Truphone is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Truphone, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled. Check more details in here.
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