Is Viva Smart Home Down?

Viva Smart Home status is operational

 

Viva Smart Home problems reported by users

This chart provides user-reported problems for Viva Smart Home in the last 12 hours. It's a collection of user reports from different sources.

Latest Viva Smart Home Official Outages

We continuously monitor the official Viva Smart Home status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Viva Smart Home outages.

0 Outages in the last 7 days
0 Outages in the last 30 days
1111 Days since last incident

Major Resolved · started about 3 years ago

Increased latency and timeouts for App users

We are currently investigating issues with increased latency and timeouts from Apps towards our backend services.

Minor Resolved · started about 3 years ago

Increased latency and timeouts

During the weekend we've seen an increased load towards our backend services, this has caused some of our services to have slower response times, and in a few cases caused timeouts in the app. These bursts of load increase/decrease happened a few times over the weekend, with our backend services scaling to handle the load. During this scaling process some customers may have experienced slower response times and timeouts.

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Minor Resolved · started over 3 years ago

Problems with Android Push Notifications

We are currently experiencing issues with delivering Push notifications to Android devices. This only affects low priority notifications, critical notifications will still be delivered by SMS and Voice call. iOS devices are not affected.

Minor Resolved · started almost 4 years ago

Problems with sending clips by email

We are investigating an issue with sending stored clips by email. All recordings are working as intended and may still be viewed in the app.

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Minor Resolved · started almost 4 years ago

Increased error rates for Gateway commands

We are experiencing increased error rates and delays when executing Gateway Commands. This may cause your gateway to appear unresponsive and execute actions with a delay.

Minor Resolved · started about 4 years ago

False positives for Gateway Disconnections

There have been false-positives with gateways reporting disconnected in the CS tool during the day, due to the automatic re-balancing of gateways across VPN servers this morning. The general user experience should not have been impacted, except for live camera streaming that may have been unstable for some gateways during the rebalancing.

Viva Smart Home Components Status

Check the current status of the components

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Frequently Asked Questions

Is Viva Smart Home down right now? What is Viva Smart Home current status?
Viva Smart Home seems to be up and running. We've updated the status 3 minutes ago.
Was Viva Smart Home down today?
Viva Smart Home is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Viva Smart Home, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with Viva Smart Home and need support?
Viva Smart Home outage? How can I monitor Viva Smart Home?
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