This chart provides user-reported problems for Zuora in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Zuora status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Zuora outages and possible affected you.
Minor · started 2 days ago
The usage page is not accessible via UI (https://www.zuora.com/apps/Usages.do) we receive the timeout error response. Our engineering team is working on this with the highest priority. Please stay tuned for more details.
Minor Resolved · 3 days ago · lasted 1 day
Investigating - We are observing elevated data latency in Zuora Analytics resulting in customer Analytics Dashboards, Cards, and Datasets not getting refreshed in over 24 hours. Limited to Zuora Analytics. No impact on Zuora Reporting. We are investigating the issue now.
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Minor Resolved · 10 days ago · lasted about 9 hours
We are currently investigating an issue where 360+ sync is not syncing in EU Production tenants.
Minor Resolved · 16 days ago · lasted about 3 hours
We are currently investigating an issue causing latency in 360+ sync jobs in EU Production tenants.
Minor Resolved · 17 days ago · lasted 1 day
Subset of customers in Americas Cloud 2 Production environment may be experiencing the performance degradation for Real-Time sync of Zuora 360.
We are observing the performance degradation for Real-Time sync of Zuora 360, which may be impacting the customers in Americas Cloud 2 (NA2) production environment - Zuora ID: ZID-NA2-PROD-45. We are investigating the issue now.
Minor Resolved · 17 days ago · lasted 31 minutes
A subset of marketplace apps unavailable
We are investigating an issue where application functionality is unavailable i.e backend jobs will not trigger for the below apps: Configurable Payment Retry (CPR) Advanced Payment Manager (APM) Collections Window Notes
Minor Resolved · 18 days ago · lasted about 1 hour
Central Sandbox Down
We are currently investigating reports of Service Unavailable errors in the US Central Sandbox.
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