Check if Laserfiche is down, official outages, user-reported issues, and outages map.
Laserfiche is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 126 incidents since started monitoring Laserfiche status in October 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Laserfiche outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 09, 2025
10:10 AM PDT
|
Minor
We are investigating slowness/idleness with business rule related activities in Workflow.
|
about 2 hours |
|
Sep 09, 2025
08:33 AM PDT
|
Major
We are investigating an issue where some Laserfiche Cloud US customers are unable to access their...
|
about 2 hours |
|
Aug 27, 2025
11:20 AM PDT
|
Minor
We are investigating an issue where usage of Laserfiche AI features (e.g. Smart Fields, Smart Cha...
|
about 3 hours |
|
Jun 24, 2025
06:38 PM PDT
|
Major
We are aware of issues accessing Laserfiche repositories. We are actively investigating.
|
about 1 hour |
|
Jun 06, 2025
01:40 PM PDT
|
Major
We are investigating an issue where users encounter an error message stating the business process...
|
about 3 hours |
|
Apr 28, 2025
03:13 PM PDT
|
Minor
[US] - Workflows with a Capture Profile activity may see delays or increased error rates resultin...
We are investigating a performance issue in the Laserfiche Cloud US region that's affecting workf...
|
about 6 hours |
|
Apr 07, 2025
05:33 PM PDT
|
Major
We are investigating an issue where business process instances are getting suspended at "save to ...
|
about 1 hour |
|
Mar 27, 2025
11:14 AM PDT
|
Minor
We are investigating an issue where some repositories may be experiencing performance or availabi...
|
about 2 hours |
|
Mar 09, 2025
05:31 PM PDT
|
Major
We are currently investigating an issue occurring in Laserfiche Cloud US and CA where Business Pr...
|
about 2 hours |
|
Feb 10, 2025
08:09 AM PST
|
Minor
We are investigating this issue in which some customers may receive access denied.
|
about 3 hours |
See what users are saying about Laserfiche issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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| Component | Status |
|---|---|
| Canada | OK |
| EMEA | OK |
| US | OK |
Enterprise content management software that provides document management, process automation, full-text search, and secure sharing capabilities.
Monitoring Laserfiche since October 2022
Tracking 42 Laserfiche services and regions
12 incidents in 2025
IsDown is a status page aggregator that monitors if Laserfiche and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Laserfiche, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Laserfiche (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Laserfiche's 42 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Laserfiche and other services.
IsDown checks Laserfiche official status page for major/minor outages or downtimes. A major outage is when Laserfiche experiences a critical issue that severely affects one or more services/regions. A minor incident is when Laserfiche experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Laserfiche outage, we send you an alert and update your dashboard and status page.
Laserfiche and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Laserfiche status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Laserfiche publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Laserfiche and all their 42 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Laserfiche but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Laserfiche and other services.
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IsDown integrates with 20+ tools. Connect the status of Laserfiche and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Laserfiche down?'
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While Downdetector relies on user-submitted reports to detect Laserfiche outages, IsDown monitors Laserfiche's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Laserfiche status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Laserfiche in a single dashboard. | ||
| Instant Laserfiche outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Laserfiche official status and user-reported issues. | ||
| Maintenance feed for Laserfiche | ||
| Granular alerts filtering by Laserfiche components and regions. |
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Laserfiche isn't down. You can check Laserfiche status and incident details on the top of the page. IsDown continuously monitors Laserfiche official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Laserfiche is currently operational. You can check Laserfiche status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Laserfiche being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Laserfiche official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Laserfiche last outage was on October 09, 2025 with the title "[US] - Degraded Performance for business rule related activities in Workflow"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Laserfiche and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Laserfiche is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Laserfiche's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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