Is RetailOps Down? Check current status

Check if RetailOps is down, official outages, user-reported issues, and outages map.

Current RetailOps status

RetailOps is working normally

Updated from RetailOps official status page

Having problems with RetailOps?

RetailOps service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more RetailOps status data.

RetailOps Outage Map

View RetailOps Outage Reports Map

Recent RetailOps Outages and Downtime History

IsDown has tracked 17 incidents since started monitoring RetailOps status in November 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
May 22, 2023
10:39 PM EDT
Major
Login, Shipping and Media services offline.
We are currently investigating this issue.
Ongoing
Mar 23, 2022
01:14 PM EDT
Major
Search index outage
The issue has been identified and a fix is being implemented.
Ongoing
Jan 11, 2022
06:05 PM EST
Minor
Shopify API Outage
The Shopify API is currently down and we are unable to successfully make requests to execute acti...
Ongoing
Dec 14, 2021
11:15 AM EST
Major
Degraded performance in Ship Audit and Order Routing
We are currently investigating this issue.
Ongoing
Jun 23, 2021
02:52 PM EDT
Minor
Intermittent search failures
We have identified the issue and are working on a resolution.
Ongoing
Nov 27, 2019
03:47 PM EST
Minor
Slower than usual background queue processing
We are aware of and are currently working on resolving a minor background queue processing issue ...
Ongoing
Oct 30, 2019
06:07 PM EDT
Minor
Infrastructure maintenance
RetailOps is performing some infrastructure maintenance. You may see downtime for the next 5-10 m...
Ongoing
Oct 25, 2019
12:45 PM EDT
Minor
Reporting system
RetailOps is aware the reporting system is having some intermittent technical difficulties. We ar...
Ongoing
Sep 19, 2019
02:04 PM EDT
Minor
Channel advisor API
RetailOps has identified an error being produced during a limited number of API calls with Channe...
Ongoing
Jul 23, 2019
11:42 AM EDT
Major
Users unable to log in
RetailOps is aware of an issue that is preventing users from logging in. We are currently investi...
Ongoing
Sign up to check more outage history
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User comments about problems with RetailOps

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RetailOps status page - All services & components

Component Status
RetailOps Core API OK
Login Services OK
Media Services OK
Google Cloud Platform Google Cloud Networking OK
Google Cloud Platform Google Compute Engine OK
Ship Sessions OK
Label Processors OK
Shopify Admin OK
Shopify API & Mobile OK
Search services OK
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RetailOps is a comprehensive retail management platform that integrates services like inventory management, order fulfillment, and analytics with extensive API support for customization.

Monitoring RetailOps since November 2023

Tracking 10 RetailOps services and regions

Need help? Try here:
Support at official website.
Check their official status page.

0 incidents in 2025

Frequently Asked Questions

Is RetailOps down today?

RetailOps isn't down. You can check RetailOps status and incident details on the top of the page. IsDown continuously monitors RetailOps official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current RetailOps status?

RetailOps is currently operational. You can check RetailOps status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a RetailOps outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is RetailOps down today or just slow?

Currently there's no report of RetailOps being slow. Check on the top of the page if there are any reported problems by other users.

How are RetailOps outages detected?

IsDown monitors the RetailOps official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is RetailOps having an outage right now?

RetailOps last outage was on December 11, 2018 with the title ""Report execution failed" error"

How to check if RetailOps is down?

Why use IsDown to monitor RetailOps instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor RetailOps and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring RetailOps?

IsDown and DownDetector help users determine if RetailOps is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about RetailOps's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

How IsDown works?

  1. IsDown monitors official status pages

    We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.

  2. We notify you when there is an outage

    We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.

  3. Dedicated dashboard and integrations

    Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

Want to be informed about RetailOps status changes?

IsDown offers an easy way to monitor RetailOps with maximum flexibility

Major Outages Notifications

IsDown monitors RetailOps for major outages. A major outage is when RetailOps experiences a critical issue that severely affects one or more services/regions. When RetailOps marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors RetailOps status page for minor outages. A minor outage is when RetailOps experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in RetailOps status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

RetailOps publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors RetailOps and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

RetailOps and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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