Outage in 8x8
Contact Center (CC) - Prolonged 8x8 scheduled maintenance
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
An 8x8 scheduled maintenance is currently taking longer than initially planned. Our Operations team are actively engaged and working to complete the maintenance process.
We expect this to be completed within the next 20 to 30 minutes. Additional information will be provided if this is completed earlier.
We would like to apologize for the extended maintenance window and please rest assured that we are actively working to minimize the time of impact.
8x8 Operations team have successfully recovered BC2 and BC3 clusters and continue working on restoring full service for the BC1 cluster.
We will provide updates as the maintenance operation comes to completion.
Thank you for your patience and understanding!
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