Contact Center Agent Workspace NA4 performance issues

8x8 is investigating reports of intermittent login and performance issues at our NA4 contact center cluster. We have identified the cause and are working to restore normal performance. We'll provide updates as they become available. 

8x8 has seen stability for the previous 20 minutes however we are still investigating the cause and continue to investigate and monitor. We will continue to provide updates as they become available. 

8x8 engineers have discovered the root cause and all systems should now be operational. We'll continue to monitor and provide a final update once fully confirmed.