8x8 Contact Center US1 is operational
Updated
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IsDown pulls data from 8x8's status page every few minutes. Refresh the page every few minutes to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
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IsDown has tracked 17 incidents for 8x8 Contact Center US1 since started monitoring 8x8 status in January 2023.
10 days ago · lasted 27 minutes
8x8 is currently investigating an issue with the NA3 platform on VCC that can lead to login issues. We are currently investigating and will provide more details once we have more details. More details
2 months ago · lasted 35 minutes
8x8 has detected an issue causing agents to not be able to accept transactions. This is currently impacting select NA3 tenants and 8x8 is performing emergency platform switch to resolve for those tenants affected. We'll continue to provide updates... More details
4 months ago · lasted 26 minutes
8x8 is investigating reports of email channels unable to connect to the mail server and not pulling emails into the Contact Center. We will provide further updates once we have more information. More details
We've tracked and collected 17 incidents for 8x8 Contact Center US1 since started monitoring 8x8 status
Number of Incidents
1 issues
Last incident
10 days ago
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IsDown monitors Contact Center US1 for major outages. A major outage is when Contact Center US1 experiences a critical issue that severely affects one or more services/regions. When 8x8 marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors 8x8 status page for minor outages. A minor outage is when Contact Center US1 experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in 8x8 status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors 8x8 and all their 140 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
8x8 and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
8x8 Contact Center US1 isn't down. You can check 8x8 Contact Center US1 status and incident details on the top of the page. IsDown continuously monitors 8x8 Contact Center US1 official status page every few minutes. In the last 24 hours, there were 0 outages reported.
8x8 Contact Center US1 is currently operational. You can check 8x8 Contact Center US1 status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of 8x8 Contact Center US1 being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the 8x8 Contact Center US1 official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
8x8 Contact Center US1 last outage was on December 12, 2024 with the title "VCC login issues - US"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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