Outage in 8x8

Email channels unable to connect to mail servers

Resolved Minor
August 23, 2024 - Started 4 months ago - Lasted 26 minutes
Official incident page

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Outage Details

8x8 is investigating reports of email channels unable to connect to the mail server and not pulling emails into the Contact Center. We will provide further updates once we have more information.
Components affected
8x8 Contact Center 8x8 NA3 8x8 NA4 8x8 NA1 8x8 SB1 8x8 NA15 8x8 NA11 8x8 NA6 8x8 Contact Center US1 8x8 NA5 8x8 NA12 8x8 NA14 8x8 NA2 8x8 NA13 8x8 Americas
Latest Updates ( sorted recent to last )
INVESTIGATING 4 months ago - at 08/23/2024 01:19AM

8x8 is investigating reports of email channels unable to connect to the mail server and not pulling emails into the Contact Center. We will provide further updates once we have more information.

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