Outage in 8x8

8x8 Contact Center - interface issues

Resolved Minor
August 29, 2024 - Started 4 months ago - Lasted about 2 hours
Official incident page

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Outage Details

8x8 is currently investigating reports of 8x8 VCC application showing an interface with missing elements/buttons, making interaction with it difficult. We are currently working to identify the issue and will provide updates as they become available. 
Latest Updates ( sorted recent to last )
INVESTIGATING 4 months ago - at 08/29/2024 10:31AM

8x8 is currently investigating reports of 8x8 VCC application showing an interface with missing elements/buttons, making interaction with it difficult. We are currently working to identify the issue and will provide updates as they become available. 

IDENTIFIED 4 months ago - at 08/29/2024 10:45AM

8x8 has confirmed an issue impacting the application interface of 8x8 VCC making it have missing elements. We are currently working to restore the functionality. We'll continue to provide updates as they become available. 

INFORMATIONAL 4 months ago - at 08/29/2024 11:01AM

Our engineers are currently working to resolve the issue as a matter of urgency. We will continue to provide updates as they become available. 

INFORMATIONAL 4 months ago - at 08/29/2024 11:19AM

8x8 engineers continue to work towards resolution of the issue. We will continue to provide updates as they become available and we apologize for the inconvenience. 

INFORMATIONAL 4 months ago - at 08/29/2024 11:37AM

We are doing our very best to get this issue resolved as a matter of priority, we thank you for your patience.
We will provide further update as they become available.

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