8x8 Contact Center is operational
Updated
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IsDown pulls data from 8x8's status page every few minutes. Refresh the page every few minutes to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
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IsDown has tracked 49 incidents for 8x8 Contact Center since started monitoring 8x8 status in January 2023.
27 days ago · lasted about 4 hours
8x8 is currently investigating reports of calls being stuck in callback, unable to pick them up when trying to answer. We are currently investigating and will provide more details once we have more details. More details
2 months ago · lasted 19 minutes
8x8 has received reports of users experiencing issues with inbound and outbound calls with 8x8 Contact Center. We are investigating this issue and will provide updates as soon as they are available. More details
3 months ago · lasted about 2 hours
8x8 is currently investigating issues with some inbound calls to 8x8 UK phone numbers. Outbound calls are normal and all other digital channels remain operational. We will continue to investigate and provide details as they become available. More details
We've tracked and collected 49 incidents for 8x8 Contact Center since started monitoring 8x8 status
Number of Incidents
1 issues
Last incident
27 days ago
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IsDown offers an easy way to monitor 8x8 with maximum flexibility
IsDown monitors Contact Center for major outages. A major outage is when Contact Center experiences a critical issue that severely affects one or more services/regions. When 8x8 marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors 8x8 status page for minor outages. A minor outage is when Contact Center experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in 8x8 status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors 8x8 and all their 140 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
8x8 and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
8x8 Contact Center isn't down. You can check 8x8 Contact Center status and incident details on the top of the page. IsDown continuously monitors 8x8 Contact Center official status page every few minutes. In the last 24 hours, there were 0 outages reported.
8x8 Contact Center is currently operational. You can check 8x8 Contact Center status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of 8x8 Contact Center being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the 8x8 Contact Center official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
8x8 Contact Center last outage was on November 25, 2024 with the title "Calls being stuck in callback"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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