Contact Center outbound emails blocked by spam service

8x8 has identified that outbound emails originating from the contact center platform are being blocked by spam prevention filters. This is only impacting tenants in our US2 data center. We have identified the source that has marked the emails in this manner and working to restore normal delivery. The pulling of inbound emails is operational and telephony and other digital channels are not impacted. We'll provide updates as they become available. 

8x8 continues to work with the spam filtering services to restore email delivery. We'll continue to provide updates as they become available. 

8x8 has engaged the spam prevention provider in order to restore outbound emails however the resolution is still pending. We will continue to provide updates as they become available and we apologize for the inconvenience. 

8x8 has been updated that the outbound email traffic is no longer being flagged as spam. 8x8 will be monitoring and will post a final update once fully confirmed.