Outage in Ada
Investigating issues with Ada Chat services in EU
Resolved MinorIncident Report
Some customers are experiencing issues with our chat services. Chatters interacting with AI Agents on the EU cluster may experience slow or no response.
We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes.
We will continue to share status updates every 30 minutes.
Components affected
Ada Chat ClientTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 06/10/2025 03:11AM
This incident has been resolved.
MONITORING
12 months ago - at 06/10/2025 02:44AM
AI Agents on the EU cluster are operational. We will continue to monitor.
INVESTIGATING
12 months ago - at 06/10/2025 02:37AM
Some customers are experiencing issues with our chat services. Chatters interacting with AI Agents on the EU cluster may experience slow or no response.
We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes.
We will continue to share status updates every 30 minutes.
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