Outage in Ada

Investigating issues with Ada Chat services in EU

Resolved Minor
June 10, 2025 - Started 4 days ago - Lasted 36 minutes
Official incident page

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Outage Details

Some customers are experiencing issues with our chat services. Chatters interacting with AI Agents on the EU cluster may experience slow or no response. We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes. We will continue to share status updates every 30 minutes.
Components affected
Ada Chat Client
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 06/10/2025 03:11AM

This incident has been resolved.

MONITORING 4 days ago - at 06/10/2025 02:44AM

AI Agents on the EU cluster are operational. We will continue to monitor.

INVESTIGATING 4 days ago - at 06/10/2025 02:37AM

Some customers are experiencing issues with our chat services. Chatters interacting with AI Agents on the EU cluster may experience slow or no response.
We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes.
We will continue to share status updates every 30 minutes.

Latest Ada outages

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