Outage in Ada
Investigating issues with AI Agent Coaching Adherence
Resolved MinorIncident Report
Some AI Agents are experiencing issues retrieving coaching. This is affecting some chatters interacting with Ada AI Agents.
We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes.
We will continue to share status updates every 30 minutes.
Components affected
Ada Chat ClientNeed to monitor Ada outages?
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 09/19/2025 05:07PM
This incident has been resolved.
MONITORING
about 1 month ago - at 09/19/2025 04:56PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 month ago - at 09/19/2025 04:52PM
Some AI Agents are experiencing issues retrieving coaching. This is affecting some chatters interacting with Ada AI Agents.
We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes.
We will continue to share status updates every 30 minutes.
Latest Ada outages
Ada Voice services dashboard interruption - 3 days ago
Chat widget unavailable - 8 days ago
Delay in bot response - 8 days ago
Investigating issues with Analytics - 11 days ago
Voice Channel Configuration Missing Details - 11 days ago
The Status Page Aggregator Built for IT Teams
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
