Outage in Ada
Investigating issues with Ada Chat services
Resolved MinorIncident Report
Some customers are experiencing latency with our chat services. This is affecting some chatters interacting with Ada AI Agents.
We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes.
We will continue to share status updates every 30 minutes.
Components affected
Ada Chat ClientTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 10/19/2025 01:06AM
This incident has been resolved.
MONITORING
7 months ago - at 10/19/2025 01:00AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
7 months ago - at 10/19/2025 12:54AM
Some customers are experiencing latency with our chat services. This is affecting some chatters interacting with Ada AI Agents.
We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes.
We will continue to share status updates every 30 minutes.
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