Outage in Ada

Partial Outages and increased latency Issues with Ada Chat have been identified

Resolved Minor
October 19, 2025 - Started 12 days ago - Lasted about 7 hours
Official incident page

Incident Report

We are experiencing degraded performance in chat services due to an upstream provider issue. Our team is monitoring and working with the vendor for resolution. Apologies for this inconvenience. We will continue to keep you up to date.
Components affected
Ada Chat Client

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Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 10/19/2025 08:35AM

This incident has been resolved.

IDENTIFIED 12 days ago - at 10/19/2025 01:56AM

We are experiencing degraded performance in chat services due to an upstream provider issue. Our team is monitoring and working with the vendor for resolution.

Apologies for this inconvenience. We will continue to keep you up to date.

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