Outage in Akeneo

User Role Settings Inaccessible Due To UI Issue

Resolved Major
August 19, 2025 - Started 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are aware of an issue where Role Settings is currently inaccessible. Our team has identified the root cause, and a fix has been developed. The deployment of this fix is in progress and will be completed shortly. We will provide an update once the fix is live and access has been fully restored.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 08/19/2025 04:22PM

The issue has been resolved.

IDENTIFIED 2 months ago - at 08/19/2025 02:19PM

We are aware of an issue where Role Settings is currently inaccessible. Our team has identified the root cause, and a fix has been developed. The deployment of this fix is in progress and will be completed shortly.

We will provide an update once the fix is live and access has been fully restored.

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