Outage in Akeneo
Issues when editing rule definitions
Resolved MinorIncident Report
Since September 1st, 12PM CEST, issues occur when editing rules definition. The symptoms are:
- Rule definitions are displayed in json format
- Some Conditions are not displayed after save
The issue is under investigation. We advise all customers to not edit rule definitions until the incident is resolved
Need to monitor Akeneo outages?
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 09/02/2025 09:29AM
The issue has been identified and fixed. Customers may now edit rule definitions.
We advise customers who have updated their rule conditions between Sept 1st, 12PM CEST and Sept 2nd, 11 AM CEST, to review them, specifically if JSON conditions have been added/updated.
INVESTIGATING
3 months ago - at 09/02/2025 08:08AM
Since September 1st, 12PM CEST, issues occur when editing rules definition. The symptoms are:
- Rule definitions are displayed in json format
- Some Conditions are not displayed after save
The issue is under investigation. We advise all customers to not edit rule definitions until the incident is resolved
Latest Akeneo outages
Intermittent Data Retrieval - 28 days ago
Partial outage affecting Workflows settings page and homepage widgets - about 2 months ago
Failing product import jobs - about 2 months ago
Duplicate rules might appear in the rule engine after execution - about 2 months ago
Status Aggregator for All Your Third-Party Services
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4600 services available
Integrations with
