Outage in Akeneo
Issues when editing rule definitions
Resolved Minor
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Outage Details
Since September 1st, 12PM CEST, issues occur when editing rules definition. The symptoms are:
- Rule definitions are displayed in json format
- Some Conditions are not displayed after save
The issue is under investigation. We advise all customers to not edit rule definitions until the incident is resolved
Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 09/02/2025 09:29AM
The issue has been identified and fixed. Customers may now edit rule definitions.
We advise customers who have updated their rule conditions between Sept 1st, 12PM CEST and Sept 2nd, 11 AM CEST, to review them, specifically if JSON conditions have been added/updated.
INVESTIGATING
16 days ago - at 09/02/2025 08:08AM
Since September 1st, 12PM CEST, issues occur when editing rules definition. The symptoms are:
- Rule definitions are displayed in json format
- Some Conditions are not displayed after save
The issue is under investigation. We advise all customers to not edit rule definitions until the incident is resolved
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