Is Apple School Manager Down? Check the current Apple School Manager status

Apple School Manager is operational

Updated

Apple School Manager not working for you?

Monitoring Apple since December 2022. Learn more

2 incidents in 2025

Current Apple official ongoing incidents

No incidents reported in Apple's status page

IsDown pulls data from Apple's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Apple School Manager issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Apple School Manager problems

  • D

    DT

    6 days ago

    Won't load, then says "We'll be back soon"

  • N

    Nathan

    12 days ago

    App purchases not processing. Apps will not download to devices.

  • J

    Jesse

    13 days ago

    purchases are not going through

  • J

    Juan

    14 days ago

    When I got to preferences and billing, it got stuck and kept loading but nothing came up.

  • M

    Marcus

    14 days ago

    apps and books request fails to load, MDM wont load apps

  • J

    Jan

    about 2 months ago

    Mac - not loading iPad - We'll be back soon.

  • L

    Leanne

    4 months ago

    Says iTunes Store unavailable?

  • J

    julia

    5 months ago

    We’ll be back soon. We’re busy updating Apple School Manager and will be back soon.

  • H

    henry

    5 months ago

    ASM says it is updating - be back soon. Cannot action anything on ASM

  • D

    Dan

    5 months ago

    We’re busy updating Apple School Manager and will be back soon.

  • G

    Graeme

    5 months ago

    Getting a "We'll Be Back Soon" "We’re busy updating Apple School Manager and will be back soon." message when attempting to log in.

  • S

    Sharon

    5 months ago

    Message: We’ll be back soon. We’re busy updating Apple School Manager and will be back soon.

  • T

    Thomas

    5 months ago

    Getting a "We'll Be Back Soon" "We’re busy updating Apple School Manager and will be back soon." message when attempting to log in.

  • G

    Georgia

    6 months ago

    I have the message "We'll be back soon. We're busy updating Apple school Manager and will be back soon.

  • C

    Cindy

    6 months ago

    Can't get to site, Says they're updating it, or just nothing.

  • S

    Steven

    7 months ago

    Can’t install macOS high sierra

Apple School Manager outage history

IsDown has tracked 20 incidents for Apple School Manager since started monitoring Apple status in December 2022.

Apple School Manager outages in the last 30 days

Number of Incidents

2 issues

Last incident

4 days ago

Having problems with Apple School Manager? What can you do?

  1. First, stay calm.

    • We know it's stressful when Apple School Manager is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.

  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Apple School Manager already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Apple School Manager status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.

  3. Communicate with your team and users quickly

    • If Apple School Manager is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.

  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.

  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.

  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.

  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.

  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.

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Apple Developer
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DeepSeek user reports

Frequently Asked Questions

Is Apple School Manager down today?

Apple School Manager isn't down. You can check Apple School Manager status and incident details on the top of the page. IsDown continuously monitors Apple School Manager official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Apple School Manager status?

Apple School Manager is currently operational. You can check Apple School Manager status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Apple School Manager outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Apple School Manager slow today?

Currently there's no report of Apple School Manager being slow. Check on the top of the page if there are any reported problems by other users.

How are Apple School Manager outages detected?

IsDown monitors the Apple School Manager official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Apple School Manager outage?

Apple School Manager last outage was on March 08, 2025 with the title "Outage in Apple School Manager"

Apple not working for you? How do I know if Apple is down?
How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.