Outage in Authorize.net

Merchant Interface Login Issue

Resolved Major
November 18, 2025 - Started 29 days ago - Lasted about 2 hours
Official incident page

Incident Report

Authorize.net is aware of an issue that is currently affecting MINT access We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with MINT portal access Reported Start Time: 18 November 2025 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC22957355

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Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 11/18/2025 03:43PM

The issue affecting the Merchant and Partner Interface has now been fully resolved.

Reported Start Time: 18 November 2025 13:20 GMT
Reported End Time: 18 November 2025 14:35 GMT

Impact: Customers are now able to use the Merchant and Partner Interface as normal.

Next Update: No further updates, issue resolved.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center

Incident #: INC22957355

MONITORING 29 days ago - at 11/18/2025 02:50PM

A fix has been implemented and we are monitoring closely to ensure the issue is resolved.

Impact: The issue has been mitigated and customers are now able to use the Merchant and Partner Portals as expected.

Reported Start Time: 18 November 2025 13:20 GMT
Reported End Time: 18 November 2025 14:35 GMT

Next Update: As current status changes.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #:INC22957355

IDENTIFIED 29 days ago - at 11/18/2025 02:30PM

We have identified the issue affecting the performance of Authorize.net Portals and we appreciate your patience as we work urgently on mitigation.

Impact: Users may experience issues with Authorize.net portals.

Reported Start Time:

Next Update: As current status changes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC22957355

INVESTIGATING 29 days ago - at 11/18/2025 01:49PM

Authorize.net is aware of an issue that is currently affecting MINT access

We are investigating the cause and working urgently to resolve the issue.

Impact: Users may experience issues with MINT portal access

Reported Start Time: 18 November 2025

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC22957355

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