Outage in Authorize.net

Merchant and Partner Interface Latency

Resolved Minor
December 12, 2025 - Started 4 days ago - Lasted 3 days
Official incident page

Incident Report

Authorize.net is aware of an issue that is currently affecting the performance for Merchant and/or Partner Interface. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience latency for Merchant and/or Partner Interface. There is no impact to transaction processing. Reported Start Time: 12 December 2025 Next Update: Within 60 minute We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #:INC23269842

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 12/15/2025 01:13PM

The issue affecting the Merchant and Partner Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences.

Reported Start Time: 12 December 2025 18:15 GMT
Reported End Time: 12 December 2025 23:30 GMT

Impact: Customers are now able to use the Merchant and Partner Interface as normal.

Next Update: No further updates, issue resolved.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC23269842

MONITORING 1 day ago - at 12/15/2025 12:50PM

The issue affecting the Merchant and Partner Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences.

Reported Start Time: 12 December 2025 18:15 GMT
Reported End Time: 12 December 2025 23:30 GMT

Impact: Customers are now able to use the Merchant and Partner Interface as normal.

Next Update: No further updates, issue resolved.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC23269842

MONITORING 4 days ago - at 12/12/2025 11:54PM

A fix has been implemented and we are monitoring closely to ensure the issue is resolved.

Impact: The issue has been mitigated and customers are now able to use the Merchant and Partner Interface as expected.

Reported Start Time: 12 December 2025
Reported End Time: 23:30 GMT 12 December 2025

Next Update: As current status changes.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #:INC23269842

INVESTIGATING 4 days ago - at 12/12/2025 10:35PM

We appreciate your patience as we continue to work urgently to resolve the issue.

Impact: Users may experience latency for Merchant and/or Partner Interface. There is no impact to transaction processing.

Reported Start Time: 12 December 2025

Next Update: As status changes or additional information is provided.

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #:INC23269842

INVESTIGATING 4 days ago - at 12/12/2025 09:39PM

Authorize.net continues to investigate the issue currently affecting the performance for Merchant and/or Partner Interface.

We are working urgently to resolve the issue and appreciate your patience.

Impact: Users may experience latency for Merchant and/or Partner Interface. There is no impact to transaction processing.

Reported Start Time: 12 December 2025

Next Update: Within 60 minute

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #:INC23269842

INVESTIGATING 4 days ago - at 12/12/2025 08:49PM

Authorize.net is aware of an issue that is currently affecting the performance for Merchant and/or Partner Interface.

We are investigating the cause and working urgently to resolve the issue.

Impact: Users may experience latency for Merchant and/or Partner Interface. There is no impact to transaction processing.

Reported Start Time: 12 December 2025

Next Update: Within 60 minute

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #:INC23269842

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