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Outage in Authorize.net

Merchant and Partner Latency Issues

Resolved Minor
January 08, 2026 - Started about 1 month ago - Lasted 4 days
Official incident page

Incident Report

Authorize.net is aware of an issue that is currently affecting the performance for Merchant and/or Partner Interface. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with login for Merchant and/or Partner Interface, Processing, Invoicing, Accept Payment, MINT access/navigation, API etc. Reported Start Time: 8 January 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC23537368

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 01/12/2026 11:04PM

The issue affecting the Merchant and Partner Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences.

Reported Start Time: 15:45 GMT 8 January 2026
Reported End Time: 23:48 GMT 8 January 2026

Impact: Customers are now able to use the Merchant and Partner Interface as normal.

Next Update: No further updates, issue resolved.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC23537368

MONITORING about 1 month ago - at 01/09/2026 12:00AM

A fix has been implemented, and we are monitoring closely to ensure the issue is resolved.

Impact:The issue has been mitigated, and customers are now able to use the Merchant and Partner Interface as expected. Users may have experienced issues with login for Merchant and/or Partner Interface, Processing, Invoicing, Accept Payment, MINT access/navigation, API etc.

Reported Start Time: 15:45 GMT 8 January 2026
Reported End Time: 23:48 GMT 8 January 2026

Next Update: As current status changes

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC23537368

INVESTIGATING about 1 month ago - at 01/08/2026 07:50PM

Authorize.net continues to investigate the issue that is currently affecting the performance of the Merchant and/or Partner Interface.

We are working urgently to resolve the issue and greatly appreciate your patience during this time.

Impact: Users may experience issues with login for Merchant and/or Partner Interface, Processing, Invoicing, Accept Payment, MINT access/navigation, API etc.

Reported Start Time: 8 January 2026

Next Update: As current status changes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC23537368

INVESTIGATING about 1 month ago - at 01/08/2026 06:52PM

Authorize.net is aware of an issue that is currently affecting the performance for Merchant and/or Partner Interface.

We are investigating the cause and working urgently to resolve the issue.

Impact: Users may experience issues with login for Merchant and/or Partner Interface, Processing, Invoicing, Accept Payment, MINT access/navigation, API etc.

Reported Start Time: 8 January 2026

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC23537368

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