Autodesk Outage History

Autodesk experienced a telephony issue where Sales Representatives were unable to make inbound or outbound calls through the Groove Dialer system in the US and Australia regions. The incident affected the company's sales calling capabilities for approximately 2.4 hours. The team identified the root cause and successfully resolved the issue, restoring full telephony functionality.

Autodesk BIM 360 Docs experienced an issue where customers were unable to view existing markups or create new ones in both US and European Union regions. The service disruption affected the core markup functionality within BIM 360 Docs for approximately 1.6 hours. The issue was fully resolved after investigation and remediation efforts.