Check if Avaya is down, official outages, user-reported issues, and outages map.
Avaya is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Avaya status data.
IsDown has tracked 77 incidents since started monitoring Avaya status in January 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Sep 26, 2025
10:21 PM IDT
|
Minor
We are investigating a possible issue. During this time agents may experience delays in workspaces.
|
about 1 hour |
Sep 12, 2025
03:01 PM IDT
|
Minor
Impact: Some customers may experience degraded performance in Historical Reporting within the Pro...
|
42 minutes |
Sep 09, 2025
08:28 PM IDT
|
Minor
We are investigating a possible issue. During this time agents may experience delays in workspaces.
|
about 1 hour |
Sep 05, 2025
08:30 PM IDT
|
Minor
We are currently investigating this issue.
|
about 1 hour |
Sep 01, 2025
01:04 PM IDT
|
Minor
A subset of customers may experience latency or intermittent errors in Customer Journey on Prod-N...
|
about 3 hours |
Aug 18, 2025
09:32 AM IDT
|
Minor
We have identified an issue impacting Journey Store services in the APAC region. Our team is acti...
|
37 minutes |
Aug 16, 2025
01:51 PM IDT
|
Minor
We are currently investigating voice related tests in AXP Public, Manual tests are passing succes...
|
about 2 hours |
Aug 14, 2025
12:43 AM IDT
|
Minor
An issue was discovered and self healed this afternoon. During this time agents may have experie...
|
about 13 hours |
Aug 11, 2025
09:35 PM IDT
|
Minor
We are aware that chat messages are intermittently appearing blank. Our team is actively investig...
|
about 20 hours |
Aug 10, 2025
08:29 AM IDT
|
Minor
Users experienced service disruption in AXP Email and Chat on the Production UK environment durin...
|
about 3 hours |
Ashleu - Avaya won’t log in. Stalls in start up behind first login screen. .
Jane - Calls dropping unexpected while no issues with wifi.
Component | Status |
---|---|
Avaya Experience Platform (AXP) | OK |
Avaya Enterprise Cloud (AEC) | OK |
Communications APIs (CPaaS Voice/API) | OK |
Communications Messaging (CPaaS Messaging) | OK |
SIP Trunking | OK |
Media Processing Regions | OK |
Spaces | OK |
Avaya Social Connections | OK |
OneCloud Admin Portal | OK |
Agents/Widgets/Tools | OK |
Video consultation tool | OK |
Avaya Cloud Office (ACO) | OK |
Avaya API Gateway | OK |
Unified communication service offering chat, email, voice, and messaging solutions with API access and analytics across multiple global regions.
Monitoring Avaya since January 2025
Tracking 192 Avaya services and regions
29 incidents in 2025
Avaya isn't down. You can check Avaya status and incident details on the top of the page. IsDown continuously monitors Avaya official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Avaya is currently operational. You can check Avaya status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Avaya being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Avaya official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Avaya last outage was on September 26, 2025 with the title "Prod-NA: agents may experience delays in workspaces."
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Avaya and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Avaya is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Avaya 's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
Compared to Avaya 's official status page IsDown offers way more control and visibility over what's going on.
We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.
We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.
Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
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