Barracuda Networks Outage History

Barracuda Networks experienced a major outage affecting their SecureEdge service that lasted 13.8 hours. The incident impacted the availability of the SecureEdge service for users during this period. The issue was identified and resolved with a fix implementation, followed by monitoring to ensure stability.

Barracuda Networks' Email Gateway Defense Classic UI experienced user login problems for 4 hours, preventing users from accessing the interface. The company investigated the issue, implemented a fix, and monitored the results before confirming full resolution.

Barracuda Networks experienced a major incident where slow email ingestion caused search functionality to fail and return errors when users attempted to search for messages. The issue affected Email Processing components for 43.2 hours before being resolved with an implemented fix.

Barracuda XDR experienced a 3-hour incident where data sources (Windows and firewall integrations) were not visible in the XDR dashboard due to a failed API call to the datalake, causing false positive log degradation alerts from March 28. Event ingestion and signal detection remained unaffected throughout the incident. The engineering team implemented a fix and restored full dashboard visibility after monitoring the solution.

Barracuda Networks experienced a major mail processing outage in the UK region that initially affected up to 15% of customers, causing delays in new mail processing. The impact was gradually reduced to below 10% of customers as engineers worked to restore services. The incident was fully resolved after 28.4 hours with mail processing restored for all customers in the region.

Barracuda Networks experienced slow email ingestion that caused search functionality to fail and prevented users from finding messages. The incident affected email processing systems for 4.7 hours. The issue was resolved after engineers identified and implemented a fix.

Barracuda XDR experienced a service disruption affecting email events ingestion for US region customers, causing delays and potential loss of events between 6:30am to 8:00am UTC on March 27th. The engineering team quickly restored real-time event processing and worked to reingest the missed historical events. The incident was fully resolved after 80 hours with complete restoration of Barracuda Email events ingestion functionality.

Barracuda Networks experienced an issue with their Cloud-to-Cloud Backup service that caused backup jobs to run longer than normal and resulted in web interface slowness. The incident affected both the backup functionality and user interface performance for 5.6 hours. The issue was resolved after implementing a fix and monitoring the results.

Barracuda Networks experienced slow email ingestion that caused search functionality to fail and generate errors when users attempted to search for messages. The issue affected the Email Processing component for 5.8 hours. The incident was resolved after implementing a fix and monitoring the results.

Barracuda Networks' Email Gateway Defense experienced high deferral rates when sending outbound emails to Microsoft domains, affecting mail delivery for over 15 days. The incident was resolved on March 13, 2026, after monitoring and addressing the delivery issues.