April 2026: BentoBox services are currently experiencing a downtime
BentoBox experienced a major outage affecting their backend services, causing customers to encounter intermittent errors when accessing their dashboard and preventing guests from using online ordering and e-commerce checkout functionality. The incident lasted 1.8 hours from 11:30 AM to 1:50 PM EST on April 9th. Engineering teams identified and resolved the underlying issue, restoring all affected services while continuing to monitor for stability.