Outage in BigCommerce
Analytics Data Lag
Resolved Major
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Outage Details
We are currently investigating this issue.
Components affected
BigCommerce ReportingLatest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 12/17/2022 12:43AM
This incident has been resolved.
INVESTIGATING
almost 3 years ago - at 12/16/2022 11:19PM
We have identified the issue and implemented a fix to process the outstanding data. We expect the lag to come down in a few hours.
INVESTIGATING
almost 3 years ago - at 12/16/2022 08:58PM
BigCommerce engineers are investigating an issue that causes a delay in processing the data for Analytics reports. The reports don't have the updated data and are lagging behind by several hours. We will provide updates as they come through.
INVESTIGATING
almost 3 years ago - at 12/16/2022 08:58PM
We are currently investigating this issue.
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