Outage in BigCommerce

Delayed Visit Data in Analytics Reports

Resolved Minor
August 03, 2024 - Started about 2 months ago - Lasted 31 minutes
Official incident page

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Outage Details

BigCommerce engineers are investigating an issue in which Visit data is delayed in Analytics reports.
Components affected
BigCommerce Reporting
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 08/03/2024 09:49PM

This incident has been resolved.

MONITORING about 2 months ago - at 08/03/2024 09:36PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 08/03/2024 09:33PM

We have identified the issue and are working towards a resolution.

INVESTIGATING about 2 months ago - at 08/03/2024 09:20PM

BigCommerce engineers are investigating an issue in which Visit data is delayed in Analytics reports.

Latest BigCommerce outages

Delay in Analytics Reports - about 9 hours ago
Elevated error rates - 5 days ago

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