Outage in BigCommerce

Intermittent Availability Issues

Resolved Minor
December 10, 2024 - Started 11 days ago - Lasted 19 minutes
Official incident page

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Outage Details

BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.
Components affected
BigCommerce Storefront
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 12/10/2024 10:51PM

BigCommerce Engineers identified an issue affecting storefront and API services for a subset of stores beginning at 22:29 UTC and ending at 22:34 UTC. BigCommerce Engineers have resolved the issue and all services are now available.

MONITORING 11 days ago - at 12/10/2024 10:35PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 11 days ago - at 12/10/2024 10:33PM

BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.

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