Outage in BigCommerce

B2B Storefront Functionality on Stencil Themes

Resolved Minor
May 19, 2025 - Started 1 day ago - Lasted about 1 hour
Official incident page

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Outage Details

BigCommerce engineers are investigating an issue affecting B2B storefront functionality on a subset of stores.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 05/19/2025 09:50PM

This incident has been resolved.

IDENTIFIED 1 day ago - at 05/19/2025 09:41PM

BigCommerce engineers have identified the issue affecting B2B storefront functionality on stencil, and are deploying a fix.

INVESTIGATING 1 day ago - at 05/19/2025 08:51PM

BigCommerce engineers are investigating an issue affecting B2B storefront functionality on a subset of stores.

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