Outage in BigCommerce

UPS Integration Issue

Resolved Minor
May 21, 2025 - Started 3 days ago - Lasted about 6 hours
Official incident page

Need to monitor BigCommerce outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including BigCommerce, and never miss an outage again.
Start Free Trial

Outage Details

BigCommerce engineers have identified the an issue impacting UPS shipping connections for a subset of stores. We are investigating and we will keep you informed with updates as they become available.
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 05/22/2025 12:44AM

This incident has been resolved.

MONITORING 3 days ago - at 05/21/2025 08:56PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 days ago - at 05/21/2025 07:04PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 days ago - at 05/21/2025 07:00PM

BigCommerce engineers have identified the an issue impacting UPS shipping connections for a subset of stores. We are investigating and we will keep you informed with updates as they become available.

Latest BigCommerce outages

Availability Issue - 2 days ago

All Third-Party Status Pages in One Dashboard

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook