Outage in BigCommerce

Intermittent Availability Issues

Resolved Minor
June 12, 2025 - Started 2 days ago - Lasted about 1 hour
Official incident page

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Outage Details

BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores related to our cloud provider outage. We will provide an update shortly.
Components affected
BigCommerce Storefront
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 06/12/2025 10:25PM

BigCommerce engineers were alerted to certain CDN assets failing to load intermittently on storefronts as a result of our cloud provider outage. Engineers have implemented a fix and all services are now operational.

MONITORING 2 days ago - at 06/12/2025 09:55PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 days ago - at 06/12/2025 09:16PM

BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores related to our cloud provider outage. We will provide an update shortly.

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