Outage in BigCommerce
Availability Issues in European Region
Resolved Minor
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Outage Details
BigCommerce engineers are investigating an issue impacting the availability of stores in the EU region. We will provide further information as it becomes available.
Components affected
BigCommerce StorefrontLatest Updates ( sorted recent to last )
RESOLVED
about 20 hours ago - at 06/24/2025 03:50PM
BigCommerce engineers observed an availability issue with a subset of stores in the EU region beginning at approximately 15:01 UTC, which caused some storefront requests to fail. The issue was resolved at 15:26 UTC and all services are fully operational.
MONITORING
about 21 hours ago - at 06/24/2025 03:31PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 21 hours ago - at 06/24/2025 03:15PM
BigCommerce engineers are investigating an issue impacting the availability of stores in the EU region. We will provide further information as it becomes available.
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