Outage in BigCommerce
Storefront Availability Issues
Resolved MajorIncident Report
We are currently investigating this issue.
Components affected
BigCommerce StorefrontTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/18/2025 09:41PM
BigCommerce engineers observed an availability issue affecting both storefront and API calls beginning at approximately 21:45 UTC. The issue was resolved at 22:09 UTC and all services are fully operational.
MONITORING
9 months ago - at 07/18/2025 09:12PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
9 months ago - at 07/18/2025 08:51PM
We are currently investigating this issue.
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